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Important Considerations before Making an Inquiry

When an inquiry is made, please note the following.

  • We may respond to you by letter, telephone or fax depending on the subject. On such occasions, please be advised that we may need to access your personal profile to contact you.
  • The information you give us will be used to respond to your inquiry(ies) to provide you with further information, and to improve our services in general.
  • Children under 16 years old should only submit inquiries after receiving the consent of their parent or guardian.
  • For inquiries received on Saturdays, Sundays, or during company holidays, we will reply on the earliest working day.
  • Please be sure to read Privacy Policy.

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